Expertise · Pankaj Rajan
Enterprise Search, NLP & Conversational AI
An agent is only as good as what it can find and understand. I bring two decades of search and language work — query understanding, retrieval, ranking, entity linking, and translation — to the agents and analytics enterprises are building now.
I founded the Query Understanding team behind Walmart.com search (+85% long-tail understanding), was a core engineer on eBay’s machine translation engine ($1B+ added GMV), and built early LLM and retrieval-augmented conversational systems at Amazon Alexa that doubled user satisfaction.
- Hybrid & semantic retrieval for agents
- Query understanding & learning-to-rank
- Knowledge graphs & entity linking
- Conversational analytics over enterprise data
- Multilingual NLP & machine translation
- Open-domain dialogue & response generation